If your plans fall through, you may cancel an activity or match. In many cases, your DINK Dollars will be returned to your Balance. Please see below table to learn more.
Cancellation Period | Percentage Returned | Explanation |
48+ hours before start time | 100% | 100% of the DINK Dollars you used to book will be returned to your Balance |
48-24 hours before start time | 50% | 50% of the DINK Dollars you used to book will be returned to your Balance |
<24 hours before start time | 0% | 0% of the DINK Dollars you used to book will be returned to your Balance |
How can I make changes to the criteria of my reservation?
If you need to make changes to the time, date, or number of players in your registered activity or open play, you will need to withdraw from the event and re-enroll. If you need to make changes to your court reservation, you can use the edit function in the app.